For Patients
Expert Care, Personal Touch
What to Expect from Your Care at PNW A&R
We know that being referred to a specialist can be overwhelming. Whether you’re dealing with a new autoimmune diagnosis or seeking long-term management of a chronic condition, our goal is to make every part of your experience as clear, supportive, and efficient as possible.
Our practice was designed to bring you the benefits of advanced rheumatologic care—without losing the personal connection that makes medicine meaningful.
“Lifelong partner through your journey—not just another specialist visit.”
Our Approach
Long-Term, Relationship-Driven Care
We don’t just treat diseases—we partner with people. Rheumatologic conditions can be lifelong, and we’re here to guide, educate, and support our patients over time.
Every care plan is developed collaboratively, and we’ll stay in close communication with your referring provider to ensure continuity and clarity.
You can expect:
- Prepared providers who are ready to listen with the rush. Clear follow-up instructions
- Access to your chart and lab results via our secure patient portal
- Compassionate care from a team that knows your name—and your story
Your First Visit
Preparing for Your Appointment
We are a referral-based clinic. After we receive a referral from your primary care or specialty provider, our team will reach out to schedule your first appointment.
To help us make the most of your time, we ask that you bring:
- A current list of medications (including supplements)
- Recent lab results or imaging reports, if not sent by your referring provider
- Your insurance card and photo ID
- Any questions or concerns you’d like to discuss
We’ll take time during your visit to review your health history, conduct a physical exam, and begin to build your care plan together.
Be on the look out for emails and texts allowing you provide intake information electronically.
Patient Portal Access
Stay Connected Between Visits
We use a secure electronic medical record system with a patient portal for ongoing communication and care management.
Through the portal, you can:
- View visit summaries
- Access lab results
- Send and receive secure messages
- Request medication refills
Review upcoming appointments
Insurance and Payment
Coverage and Questions
We are actively contracting with major insurance providers and will continue to update our accepted plans as agreements are finalized.
If you have questions about your coverage, we encourage you to call. Our staff will help you understand your options and any expected costs related to treatment.
Common Questions
Patient FAQs
Do I need a referral to become a patient?
Yes. We are a referral-based specialty clinic. Your primary care provider or another specialist must refer you before we can schedule your first appointment.
What types of conditions do you treat?
We treat autoimmune and inflammatory diseases including rheumatoid arthritis, lupus, psoriatic arthritis, vasculitis, and more.
Will you coordinate with my other providers?
Yes. We believe care works best when it’s collaborative. We regularly communicate with referring providers and other members of your care team..
Can I access my test results online?
Yes—via our secure patient portal..